Privacy
We regard privacy as a key element of our relationship with our customers. No one wants to hand over their personal information to an unreliable source. We acknowledge this and we understand that it can cause concern when someone asks you for personal details, especially if you don’t know how the information is going to be used. Therefore we want you to know exactly what information we collect and how we use it.
The following privacy policy applies to all users of www.mensbraces.com.au. Please contact us if you have any questions or concerns regarding this privacy policy. By using this web site or purchasing a product from us, you agree to the collection and use of information as outlined in this privacy policy.
If our privacy policy is updated at any time, we will post changes to this page so that our customers are always aware of what information we collect and how we use it.
Information Collection and Use
Mens Braces Australia, and its parent company Australian owned and operated Executive Accessories Pty Ltd, is the owner of the information collected on this site. We will not sell, share, or rent this information, including email addresses, to third parties. However, at times it will be necessary for us to share information with certain companies that perform services for us, such as delivering your order.
In order to use the Mens Braces Australia website, we may require information from you in order to provide you with the best possible service. All correspondence received may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Mens Braces Australia is done so via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website.
Ordering
Shoppers purchasing from this website are requested to provide personal details when they use the checkout function in the shopping cart. Here a customer must provide contact information (like name and delivery address) and financial information where appropriate (credit card number, expiry date, billing address). This information is used for billing purposes to verify the customer and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the customer. This information is taken in a secure area, it is encrypted for our customers' protection, and is not sold and is not shared with anyone other than parties engaged in the service of delivering the order. Only the customer’s name and contact details are forwarded to us to match with their order for despatch purposes.
Shoppers purchasing by telephone or email are asked to provide their contact details for delivery purposes and may choose to pay by credit card, PayPal or bank transfer. Where customers select to provide us with their credit card details in order to fulfil their order, the payment is made using PayPal's secure payment gateway. Mens Braces Australia does not keep or store credit card details.
Links
This web site may contain links to other sites. Mens Braces Australia, is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Product Updates
When placing an order shoppers are asked to if they wish to subscribe to our product update service, we ask for contact information such as name and email address. If at any time users wish to unsubscribe, they may simply send an email to us quoting the email address used to create the account and their details from our distribution lists within 48 hours.
Visitors to our website may also choose to subscribe to our product update service using the "Join Our Mailing List" facility. They will be asked to provide their name and email address.
Security
All credit card transactions are completed via our secure payment gateway. When our online order form asks users to enter contact details and credit card details, that information is protected with Secure Socket Layers (SSL) encryption software. Your transaction is completed in this secure environment, and your credit card details are not stored on our server. Only your name and delivery details are forwarded to us to match with your order for despatching.
The site has a GeoTrust SSL certificate providing up to 256 bit encryption. This means you can rest assured that communications between your browser and this site's web servers are private and secure.
If you have any questions about the security of our web site, please contact us.